Terms & Conditions

Please note that once you have booked one of our courses you are agreeing to the following terms and conditions. Please read them carefully, if you have any questions contact us and we'll be happy to help.

Course Enrolment

Classes are only accessible to students who are enrolled on the course. You are considered to be enrolled once your course fees have been paid.

All students attending classes or workshops at Kingham Jewellery School must be 16 or over, unless otherwise stated in the course information.

Bookings and Payments

To ensure you have a space booked we require payment in full prior to the start date of the course.

How to book and pay

  • Booking via the website - Clicking on a booking button will take you through our external booking site where online payments can be placed. We accept all popular debit and credit cards.
  • Booking over the phone - We can take a credit card or debit card payment over the phone.
  • Booking via bank transfer or cheques - If you prefer pay by cheque or bank transfer please contact us directly and further information will be provided. Your space will not be booked until cheques and BACs payments have cleared in our bank account.

Once we receive payment we will send you a ‘Confirmation’ email.

Cancellations, Refunds & Transfers

Please read our cancellation policy in full prior to booking any of our courses.

If you need to cancel

  • If you cancel your booking more than 14 days before the course start date you can obtain a refund minus a £5 cancellation fee.
  • If you decide to cancel your booking within 14 days prior to the course date we are unable to offer a refund.

If we need to cancel

  • In the unlikely event of us needing to cancel a class you will be issued a full refund. We will give you as much notice as possible. We can not be held responsible for any cost you may incur for pre-booked train tickets or accommodation.

Booking Transfers

You may transfer your booking to another course of the same value up to 7 days prior to the course start date. Please note, only 1 transfer per booking is permitted.

Missed Classes

It is the responsibility of the attendee to ensure they can commit to all dates listed on their course booking as unfortunately there will be no opportunity to make up missed classes. This ensures a focused learning environment and minimises disruption to fellow students.

We do not offer partial refunds for missed classes.

Paying For Materials

We offer a range of materials for students to purchase on site. You can pay for these on the day of purchase. Otherwise you will be billed at 1/2 term if the amount is greater than £20.00 or at the end of term for the full amount.

Privacy Policy

At Kingham Jewellery School we respect your privacy and treat your data with the utmost care.

Your information

Kingham Jewellery School collects personal information when you book a course with us online, this is limited to an email address and optional phone number.

What is this information used for?

We use this information to provide the services requested.

Who do we share this information with?

We will not share your information with any third party, company or individual unless we are required to by law.

How long do we keep this information?

Your information will remain on our system for 8 months after the most recent course you have booked has ended.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us with your request. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites

The Kingham Jewellery School website contains links to other websites. This privacy policy only applies to the Kingham Jewellery School website & online booking site, so when you link to other websites you should read their own privacy policies.

Course payment information

Any financial details given to us directly or sent via the website will not be stored or collected. All online payments are taken via a secure booking system using Stripe. Card payments for bookings placed over the phone are processed via PayPal. This information is confidential and we will not keep or share these details with anyone.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our website.

This privacy policy was last updated on 18 May 2018.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Disclaimer

The content of this website and all information given to you by Kingham Jewellery School is for your general use and information only. We reserve the right to change any of our content at any time.

Copyright

All material contained in this website and belonging to Kingham Jewellery School must not be duplicated, copied or reproduced without expressed consent from Kingham Jewellery School.

Statutory Rights

None of the above affects your statutory rights

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